Delivery Costs And Info
Using Our Service
We ship your orders using several different methods, depending on your delivery address and the items you have ordered. We have a flat rate delivery charge of £4.99+ VAT for orders less than £250 (subtotal), any order over this amount will qualify for free shipping.
If you choose this option we will use either our own fleet of delivery vehicles or a chosen courier to deliver the goods to your address.
We aim to deliver your goods within 2 working days, however, if you have an urgent need for them, please give our helpful team a call on 0116 441 0190.
Click & Collect
You may prefer to collect your goods from our warehouse in Sileby, Leicestershire. If this is the case, make sure you select Click & Collect while you’re checking out.
When placing your order we ask that you let us know when you wish to collect your goods from our warehouse. You can do this by leaving a note in the order/delivery information box at checkout so that we can ensure your items are ready once you arrive.
Collection Via Your Own Courier (Excluding Mainland UK & Northern Ireland)
Alternatively, you can organise your own courier to collect from our warehouse.
In this case, once your items are ordered, our team will get back to you with the relevant weights & dimensions for your crate(s) so that you can organise an appropriate courier service. From the point at which you receive the weight & dimension information from us, your chosen courier has 5 working days to collect your order from our warehouse. (We ask that you confirm the collection date with our team.)
In the event of your courier taking longer than five days to collect your order, for each day thereafter you will be charged £10 per crate per day to cover the storage cost at our warehouse.
*Please note, our 2 day service cuts off at 2pm so orders placed after 2pm will be classed as being placed the following day. If you need something urgently though please get in touch with us before placing your order.